Tag Archives: Referring hospital

Trauma Center

Optimizing Feedback To Referring Hospitals

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The American College of Surgeons requires that referring hospitals provide feedback to prehospital providers and referring hospitals regarding the transfer process.

Failure to do so can actually result in a weakness or deficiency during a site visit. (Psst! Pay attention, referring hospitals if you want to start getting feedback. Read that first sentence again.) Sometimes the feedback is verbal, either in person or by phone. Many receiving centers send written letters outlining care and care issues. But unfortunately, some don’t do it at all, or only very inconsistently.

Harborview Hospital in Seattle is a very busy Level I center, with nearly 6,000 trauma admissions per year. More than half of their patients come from a huge catchment area including Washington state, Wyoming, Alaska, Idaho, and Montana. The amount of work to provide proper feedback on over 3,000 patients annually can be overwhelming.

They implemented a “U-link” program that provided access to patient chart info for the hospital sending each patient. It was HIPAA compliant, and login information was sent within 72 hours of patient arrival.

Here are the factoids:

  • 90 referring hospitals set up the U-link system
  • Care transcripts, radiology reports, and discharge summaries were the most frequently viewed items
  • The most desired feedback was on over- or under-resuscitation (89%), injuries (84%), appropriateness of transfer (78%), and deviation from ATLS protocols (76%)
  • Information was used for education (100%), systems analysis (99%), and performance improvement (PI, 92%)

Bottom line: Your referral partners crave feedback on the patients they send! Develop a system that guarantees it on each patient at a reasonable time after admission. You may or may not be able to link them into your specific electronic medical record, but you can certainly send out informational letters and email!

Reference: Optimizing feedback from a designated Level I trauma/burn center to referring hospitals. JACS 220(1):99-104, 2015.

Imaging

The Value Of Reinterpreting Outside CT Scans

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Okay, one of your referring hospitals has just transferred a patient to you. They diligently filled out the transfer checklist and made sure to either push the images to your PACS system or include a CD containing the imaging that they performed. For good measure, they also included a copy of the radiology report for those images.

Now what do you do?

  • Read the report and consider the results
  • Look at the images yourself and make decisions
  • Have your friendly neighborhood radiologist re-read the images and produce a new report

Correct answer: all of the above. But why? First, you can get a quick idea of what another professional thought about the images, which may help you think about the decisions you need to make.

And one of the few dogmas that I preach is: “read the images yourself!” You have the benefit of knowing the clinical details of your patient, which the outside radiologist did not. This may allow you to see things that they didn’t because they don’t have the same clinical suspicion. Besides, read the images often enough and you will get fairly good at it!

But why trouble your own radiologist to take a look? Isn’t it a waste of their time? Boston Children’s Hospital examined this practice in the context of taking care of pediatric trauma patients. This hospital accepts children from six hospitals in the New England states. In 2010, they made a policy change that mandated all outside images be reinterpreted once the patient arrived. They were interested in determining how often there were new or changed diagnoses, and what the clinical impact was to the patient. They focused their attention only on CT scans of the abdomen and pelvis performed at the referring hospital.

Here are the factoids:

  • 168 patients were identified over a 2-year period. 70 were excluded because there was no report from the outside hospital (!), and 2 did not include the pelvis.
  • Reinterpretation in 28% of studies differed from the original report (!!)
  • Newly identified injuries were noted in 12 patients, and included 7 solid organ injuries, 3 fractures, an adrenal hematoma, and a bowel injury. Three solid organ injuries had been undergraded.
  • Four patients with images interpreted as showing injury were re-read as normal
  • Twenty of the changed interpretations would have changed management

Bottom line: Reinterpretation of images obtained at the outside hospital is essential. Although this study was couched as pediatric research, the average age was 12 with an upper limit of 17. Many were teens with adult physiology and anatomy. There will be logistical hurdles that must be addressed in order to get buy-in from your radiologists, such as how they can get paid. But the critical additional clinical information obtained may change therapy in a significant number of cases.

Reference: The value of official reinterpretation of trauma computed tomography scans from referring hospitals. J Ped Surg 51:486-489, 2016.

General

The Referral Hospital Trauma Rule

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The majority of trauma patients are seen initially at non-trauma centers. And the majority of those patients can be treated just fine at that local hospital. However, a few (some say about 15%) do need to be transferred. The question frequently arises, “what studies do I need to do before transferring?”

The danger is that doing things that slow down the transfer can result in bad outcomes. For example, a patient may have a spleen injury that is actively bleeding. Every minute that this patient is not receiving “definitive treatment”, she loses more blood. And every cc of blood lost causes her to inch closer to shock, other complications, or death.

The key is to get people who need a higher level of trauma care on their way to a higher level trauma center as soon as the need is recognized. There is a natural tendency to do diagnostic studies, such as CT scan, in these patients. Sometimes they are needed to actually figure out what is going on. But more often they are obtained to “do a complete workup” or because “the trauma center expects me to.”

Unfortunately, these are incorrect assumptions. The complete workup cannot be used by the referral center if they are shipping the patient, and for a variety of reasons they may not be useful to the trauma center. This is one of the major reasons that referral patients receive extra radiation exposure. About half of the studies performed at the referral hospitals need to be repeated!

The Referral Hospital Trauma Rule: Do any simple study needed to ensure the patient will stay alive until the helicopter/ambulance arrives (typically chest or pelvic xray). If at any point, you see something obviously not treatable at your hospital (i.e. open fracture, GCS 8, partial amputation), DO NO FURTHER STUDIES AND PREPARE TO TRANSFER. If the patient does not have such an obvious problem, do only the tests you need to determine if you can keep the patient. But as soon as you find anything that you cannot treat, stop further studies and prepare to send the patient onward. And don’t forget to send working copies of the few studies that you did get.

General

What To Do? Small Hospital, Unstable Patient

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It’s the situation that physicians in smaller hospitals dread. A major trauma patient gets dropped off at the door. You do your evaluation, quickly determining that they need services that you don’t just have (head injury and positive FAST in the abdomen, let’s say). You call your community EMS service to transport to a Level I trauma center, which is about 30 minutes away by ground. And just as they are rolling out the door to the rig, the blood pressure drops to 60! What to do?!

The ATLS course is very clear, and very correct. Back into the ED for a quick re-evaluation. The most common cause for a significant disturbance in vitals or exam lies within the primary survey. You will almost always find a problem with Airway, Breathing, or Circulation. (A Disability problem can cause a problem on rare occasion (hypotension from impending herniation), but there’s not much that you can do about it, really. Hyperventilate, hyperosmolar therapy, okay but probably a poor outcome for the patient anyway.)

So you didn’t find any airway or breathing issue. But the abdominal stripe(s) you saw on FAST are larger, so it’s circulation. Now what? And does it matter if you have a surgeon available on call? The answer is simpler than you think.

ATLS says that, if you have surgical support available you have to use it in this type of situation. If you don’t have it, package the patient with a lot of blood and plasma and send. If you have a physician or nurse to spare you could consider sending them along to help during transport, but for small community hospitals this is not practical.

But if you do have a surgeon, does it make sense to use them? Not always! You must take into account response times and transport times. Let’s say it’s 2:00 am and you call your surgeon for this hypotensive patient. They may take up to 30 minutes to get in and see the patient. They then agree that the patient needs a laparotomy and she proceeds to call in the OR team. Yet another 30 minutes tick by.  Will the patient still even be alive when they roll into the OR?

Or you could just put the patient back in the ambulance (air preferably, but ground if you have to) and get them to your trauma center quickly. They can then be whisked directly into a waiting OR in less than 30 minutes from your door. This is probably the ideal solution here. Obviously this doesn’t work as well if you are a few hours away from your resource trauma center. 

Bottom line: Deciding what to do with a patient that needs urgent treatment that you can’t immediately deliver is tough! That’s why it’s always a calculus problem when you’re faced with this situation. But take all of the response and transport times into account, and do what’s best for your patient! 

Thanks to EM Res for posing this question!