Category Archives: Trauma Center

Secondary Overtriage: Level III vs Nontrauma centers

Secondary overtriage is defined as a trauma patient transfer to a higher-level trauma center where the patient ultimately does not require any major intervention. Frequently, these patients are discharged directly from the receiving hospital’s ED or soon thereafter. The downside of secondary overtriage is that it may unnecessarily use considerable resources at the tertiary center.  This creates a clear drain on the receiving center and contributes to the congestion issues that have been prevalent since the COVID-19 pandemic.

A recent paper examined the impact of trauma center designation for the referring center on patterns of secondary overtriage. Specifically, it examined whether the referring hospital was a designated level three state trauma center or a non-level three center. It was written by the HCA Health Care Center for Trauma and Acute Care Surgery Research in Nashville. The paper focused on resource consumption at the upstream Level I trauma center, including hospital length of stay, intensive care unit length of stay, and average ventilator days.

Here are the factoids:

  • A total of 2,309 inter-facility transfers to a single level one center were analyzed.
  • Transfers from 20 referring non-tertiary facilities over two years were reviewed. Only centers that referred more than 30 patients per year were included (see my comments below). All were part of the same regional trauma system.
  • Five of the referring centers were Level III trauma centers (4 ACS verified in the receiving Level I center’s hospital system, and one center designated by the State of Tennessee).
  • The other 15 were non-Level III centers (Level IV or non-trauma centers).
  • Secondary over triage was formally defined as patients who had no major surgical intervention under anesthesia and 1) were either discharged home directly from the ED within two days or 2) were admitted and discharged alive from the hospital without transfer to hospice within two days.
  • Secondary overtriage occurred in 24% of transfers from a Level III versus 28% of non-Level III transfers. This is statistically significant and indicates that transfer from a non-Level III center is associated with a 31% higher likelihood of secondary overtriage.
  • Mortality rates were similar between the groups,  but transfers from non-Level III centers had shorter hospital, ICU, and ventilator days, which suggested they were lower acuity transfers.

The authors concluded that there is value in the trauma designation requirements and process, which may allow those centers to retain patients who might otherwise be unnecessarily transferred to a higher-level center.

Bottom line: This is an important and well-written paper that addresses the significant issue of secondary overtriage, which occurs frequently every day across this country. It had enough statistical power to identify differences between transfers from trauma and non-trauma centers. 

It does have a few weaknesses, however. As always, a single-center retrospective study raises a few flags, but the statistical power remains significant here. The authors excluded non-trauma centers that referred fewer than 30 patients per year. This could bias the sample toward hospitals that have active referral relationships. I can’t predict the actual impact on their data. Finally, there is no realistic way to capture the actual reason for transfer using registry data. This factor is really unknown in most papers on trauma transfers and hints at the very complex reasons that centers decide to transfer. 

Every state has a verification or designation process for trauma centers. The system exists. The individual hospitals typically decide whether to participate. This paper suggests that all hospitals should participate in a system to the best of their capabilities, so they can optimize patient care and relieve as much strain on the overall system as possible. The next step in research on this topic is to focus on the individual patient impact (and their families) of these potentially unnecessary transfers. 

Reference: Secondary overtriage: impact of trauma center designation and trauma system integration. Trauma Surg Acute Care Open. 2026 Feb 23;11(1):e002027. doi: 10.1136/tsaco-2025-002027. PMID: 41743404; PMCID: PMC12931552.

Trauma Activation For Strangulation: Yes or No?

Trauma activation criteria generally fall into four broad categories: physiology, anatomy, mechanism of injury, and cofactors. Of these, the first two are the best predictors of patients who require assessment by the full trauma team. Many trauma centers employ mechanistic criteria, often to their chagrin. They typically end up with frequent team activations, and the patient usually ends up having only trivial injuries.

However, there are some mechanisms that just seem like they demand additional attention. Death of another occupant in the vehicle. Fall from a significant height. But what about a patient who has been strangled?

Unfortunately, the published literature gives us little guidance. This usually means that trauma centers will then just do what seems to “make sense.” And unfortunately, this frequently results in significant overtriage, with many patients going home from the emergency department.

Since there is little to no research to show us the way, I’d like to share my thoughts:

  • As a guiding principle, the trauma team should be activated when the patient will derive significant benefit from it. The primary benefit the team provides is speed. The team approach results in a quicker diagnosis based on physical examination and FAST. It enables patients to undergo diagnostic imaging more quickly, if appropriate. And gets them to the OR more quickly when it’s not appropriate to proceed to CT.
  • Activating for a strangulation mechanism alone is probably a waste of time.
  • Look at the patient’s physiology first. Are the vital signs normal? What is the GCS? If either is abnormal, activate.
  • Then check out the anatomy. If the patient has any voice changes or has obvious discoloration from bruising, crepitus, or subcutaneous emphysema, call the team. They may suffer a deteriorating airway at any moment.

If physiologic and anatomic findings don’t trigger activation, then standard evaluation is warranted. Here are some things to think about:

  • A complete physical exam is mandatory. This not only includes the neck, but the rest of the body. Strangulation is a common injury from domestic violence, and other injuries are frequently present.
  • If there are any marks on the neck, CT evaluation is required. This includes soft tissue, CT angiography, and cervical spine evaluation. All three can be done with a single contrast-enhanced scan. The incidence of spine injury is extremely low with strangulation, but the spine images are part of the set anyway.
  • CT of the chest is never indicated. There is no possibility of aortic injury with this mechanism, and all the other stuff will show up on the chest x-ray, if significant enough for treatment.
  • Even if there are no abnormalities, your patient may need admission while social services arranges a safe place for their discharge. Don’t forget the social and forensic aspects of this injury. Law enforcement may need photographic evidence or statements from the patient so this event can’t happen again.

Next post: Trauma Activation for Hanging: Yes or No?

Reference: Strangulation forensic examination: best practice for health care providers. Adv Emerg Nurs J 35(4):314-327, 2013.

Update: Nonsurgical Admissions And The Nelson Score

I fielded some recent questions on some of the specifics of applying the Nelson score for stratifying nonsurgical admissions. I’m re-posting my original article on the Nelson score, with clarifications to some common questions.


All trauma centers admit some of their patients to nonsurgical services. This usually occurs when patients have medical comorbidities that overshadow their injuries. Unfortunately, the decision-making that goes into balancing the medical versus trauma issues is not always straightforward. The fear is that if trauma patients are inappropriately placed on a nonsurgical service, mortality and morbidity may be higher because their injuries may not receive adequate attention.

To reduce variability in the decision-making process for admitting service, two surgical groups on Long Island developed a scoring system that incorporated several parameters described in the ACS Optimal Resource Document. The authors also included additional parameters they believed were relevant to the choice of admitting service. Here’s the final list:

The paper’s first author was a nurse, Laura Nelson; hence, this has come to be known as the Nelson Score. Patients with scores of 6 or 7 were considered definitely appropriate for nonsurgical admission. Scores of 4 or 5 were subject to more in-depth review, and those with a score of 3 or less were considered definitely appropriate for trauma service admission. There is no mention of what to do with a score of 6 in the original paper, but I presume it should be almost a slam dunk for considering nonsurgical admission.

The authors evaluated this system’s utility over a two year period. They found that using it placed more patients on the trauma service (nonsurgical admissions decreased from a peak of 28% to somewhere around 10%). They also examined morbidity and mortality statistics between the two types of admissions and found no significant differences.

The concept was further tested by the trauma group at UCHealth in Colorado Springs. They performed a retrospective review of four years of data that included over 2,000 patients. Patients were older (mean 79 years) and nearly all had blunt mechanism. Mean ISS was 9 and the nonsurgical admission rate was 19%. Patients with a Nelson score of 6 or 7 were even older and had more comorbidities.

Regression analysis did not identify admitting service as a predictor of mortality. The authors concluded that using this score is a safe way to objectively identify patients who would benefit from nonsurgical admission.

Bottom line: I have visited a number of hospitals that successfully use the Nelson score to assist with admission service decision-making while the patient is still in the emergency department. The only gray zone is the score of 4 or 5. Each program will need to determine their own cut point so they can make the service decision more objectively.

Trauma programs can also use this tool to expedite PI review of patients who have already been admitted to a nonsurgical service to check appropriateness. If the score is less than 6 further scrutiny is needed to determine if a consult from or transfer to trauma should be recommended.

The recent questions that arose were with respect to the timing of the last three criteria (ICU admission, surgical intervention, and blood transfusion. How should they be counted based on when they occur? Do they apply any time during the admission, or only initially?

My general answer is, it only counts toward the score if it occurs prior to admission to the nonsurgical service. Commonly, complex geriatric patients are admitted to a nonsurgical service for elective hip fracture fixation. The operation is not unexpected, so it does not count toward the Nelson score. If the patient requires later admission to an ICU due to a known comorbidity, it should not count. Blood transfusions required due to baseline anemia or iatrogenic anemia due to the orthopedic procedure should not count.

The key concept is: could the clinician have known that something directly related to the trauma should have caused them to admit to the trauma service?  This does not count planned procedures or known complications from their comorbidities.

However, the trauma program is not totally off the hook if an ICU admission or blood transfusion does occur. They could be considered adverse events depending on the context, and must come back to the trauma PI program for review. The same goes for an unanticipated surgical procedure (due to missed injury or medical complication), but not a planned one.

The authors may disagree with my interpretation, but the results should be better aligned with the true intent of the process.

References:

  1. Nonsurgical Admissions With Traumatic Injury: Medical Patients Are Trauma Patients Too. Journal of Trauma Nursing, 25 (3), 192-195, 2018.
  2. Evaluation of the Nelson criteria as an indicator for nonsurgical admission in trauma patients. Am Surg, 88(7), 1537-1540, 2022.

A shout-out to Eric Cohen from Maimonides Medical Center for prompting this clarification!

Virtual Site Visit Walkthrough Best Practice

The American College of Surgeons Committee on Trauma and many state systems have adopted a virtual site review process since the pandemic. There are pros and cons to this choice, but one of the most significant issues that is difficult to surmount is the physical plan walkthrough. It is typically done using one or more cameras connected to teleconferencing software, which tours various trauma-related areas in the hospital.

Unfortunately, this approach leaves the reviewers with an incomplete appreciation of the hospital layout. When it comes to moving trauma patients from the ambulance unloading area to various treatment areas, the mental picture the reviewers draw from the separate cameras doesn’t do justice to your hospital’s physical plant. It’s like trying to interpret a CT scan made of only six slices.

What can be done to remedy this? The easiest solution is to provide a map that the reviewers can refer to in advance. It should show the locations of the key areas that trauma patients visit (ED, CT, OR, ICU, blood bank) with the approximate distances listed. This simple tool will make the reviewers’ lives (and yours) much easier if you provide it in advance. They can then visualize the logistics at your center more easily.

Here is a sample map to give you an idea of how it might look. Just click the image to see a larger view.

Bottom line: To assist in the review process, provide a map of key areas of the virtual walkthrough. It should display those areas, and if not readily apparent, spell out the approximate distance from one to the other. There is usually no place to add this to the application, so you may need to send it to your reviewers separately.

Click here for my virtual video walkthrough best practices document

Optimizing Feedback To Referring Hospitals

The American College of Surgeons requires that referring hospitals provide feedback to prehospital providers and referring hospitals regarding the transfer process.

Failure to do so can actually result in an opportunity for improvement or deficiency during a site visit. (Psst! Pay attention, referring hospitals if you want to start getting feedback. Read that first sentence again. See standard 7.10.) Sometimes the feedback is verbal, either in person or by phone. Many receiving centers send written letters outlining care and care issues. But unfortunately, some don’t do it at all, or only very inconsistently.

Harborview Hospital in Seattle is a very busy Level I center, with nearly 6,000 trauma admissions per year. More than half of their patients come from a vast catchment area that includes Washington state, Wyoming, Alaska, Idaho, and Montana. Providing proper feedback on over 3,000 patients annually can be overwhelming, given the amount of work required.

They implemented a “U-link” program that provided access to patient chart info for the hospital sending each patient. It was HIPAA compliant, and login information was sent within 72 hours of patient arrival.

Here are the factoids:

  • 90 referring hospitals set up the U-link system
  • Care transcripts, radiology reports, and discharge summaries were the most frequently viewed items
  • The most desired feedback was on over- or under-resuscitation (89%), injuries (84%), appropriateness of transfer (78%), and deviation from ATLS protocols (76%)
  • Information was used for education (100%), systems analysis (99%), and performance improvement (PI, 92%)

Bottom line: Your referral partners crave feedback on the patients they send! Develop a system that guarantees it for each patient at a reasonable time after admission. You may or may not be able to link them into your specific electronic medical record, but you can certainly send out informational letters and emails!

Reference: Optimizing feedback from a designated Level I trauma/burn center to referring hospitals. JACS 220(1):99-104, 2015.