In my last post, I reviewed timing for the 30-minute rules. When does the 30-minute timer actually start? When does it stop? Now that you understand those concepts, we can move on to actually documenting those times.
As I noted yesterday, the timer starts when the consultant is called or paged. It should be easy to record this, right? Nope. The problem is that a whole host of people can do this:
- ED clerk
- Trauma nurse
- Attending surgeon
- Medical student (nooooo)
- And probably more
This makes it more difficult to find a common place to record the call time. The two possibilities are paper or electronic. The paper trauma flow sheet is usually only available to the trauma nurse. The others will either use a random piece of paper that gets lost, or doesn’t record it at all.
The other option is the electronic medical record (EMR). Everyone involved with the resuscitation probably has access to it. What’s the best option? This depends on your hospital. For paper, develop a process such that one person who has access to the trauma flow sheet (usually the nurse) is responsible for entering the call time. Otherwise, develop a specific template in your EMR so that whoever enters it does it the same way. And make sure that everyone who could possibly write the call time note knows how to properly create it.
Now, what about documenting consultant arrival? This is the most difficult part of the process. Once again, there are two alternatives: human factors or technology. Many programs try to rely on technology. Unfortunately, it is frequently flawed. The EMR timestamp when the consult is entered always occurs after the patient was seen. Badge swipes can be forgotten. The most reliable method relies on personal responsibility. Your consultant must take a moment to check the time when he or she enters the room to examine the patient. They can then record that time when they write their note. And if they really want to be cool, they can also note the time they were called in the note.
Best practice: Have the trauma attending personally make the call to the specialist. And in that conversation, have them mention that “this is a 30–minute criterion consult.” This ensures that both your surgeon and consultant know that their presence is expected promptly. And maintain an expectation that the consultant will properly document their arrival time.
I hope you enjoyed this series. If you have any comments or questions, or want to share tips from your program, please leave a comment below or shout it out on Twitter.